Skip to main content

Tata Motors to pay Rs1.5 lakh to consumer after failing to provide booked car model

The Central Mumbai consumer dispute redressal forum on Monday directed the Tata Motors and one of its subsidiary firms, M/s Concorde Motors, to pay Rs1.5 lakh compensation to a Santa Cruz-based resident after the two failed to provide him car model that he booked.

The forum has directed the two to pay the amount with nine per cent interest rate from 2012. the forum has also directed them to pay an additional amount of Rs10,000 to the complainant towards his litigation cost.

On October 31, 2011, Pankaj Mathur had booked a car named Tata Indigo Manza New Aura. Mathur booked the car with special features like the rear demister, tilt adjustable power steering, ab power outlet in the rear cabin by paying a booking amount of Rs50,000. However, at the time of taking delivery on November 14, 2011, he realised that the special features were not installed in the car. The firms then issued an apology letter and offered him a discount of Rs5,000 for their mistake.

The firms, in their reply to the forum, claimed that at the time of booking, the said features were not available. Also, since they could not provide him with the additional features, they offered a discount to the complainant.

The forum, however, held the firms guilty of lapse of services and penalised them.

 Article referred: https://www.google.co.in/search?q=Tata+Motors+told+to+pay+Rs1.5+lakh+to+consumer+after+failing+to+provide+booked+car+model&oq=Tata+Motors+told+to+pay+Rs1.5+lakh+to+consumer+after+failing+to+provide+booked+car+model&aqs=chrome..69i57.336922j0j4&sourceid=chrome&es_sm=93&ie=UTF-8

Comments

Post a Comment

Most viewed this month

Michigan House Approves 'Right-to-Work' Bill

Amid raucous protests, the Republican-led Michigan House approved a contentious right-to-work bill on  Dec 11 limiting unions' strength in the state where the (Union for American Auto Workers)  UAW was born. The chamber passed a measure dealing with public-sector workers 58-51 as protesters shouted "shame on you" from the gallery and huge crowds of union backers massed in the state Capitol halls and on the grounds. Backers said a right-to-work law would bring more jobs to Michigan and give workers freedom. Critics said it would drive down wages and benefits. The right-to-work movement has been growing in the country since Wisconsin fought a similar battle with unions over two years ago. Michigan would become the 24th state to enact right-to-work provisions, and passage of the legislation would deal a stunning blow to the power of organized labor in the United States. Wisconsin Republicans in 2011 passed laws severely restricting the power of public s...
Post a Comment
Read more

Power to re-assess by AO and disclosure of material facts

In AVTEC Limited v. DCIT, the division of the Delhi High Court held that AO is bound to look at the litigation history of the assessee and cannot expect the assessee to inform him.  In the instant case, the Petitioner, engaged in the business of manufacturing and selling of automobiles, power trains and power shift transmissions along with their components, approached the High Court challenging the re-assessment order passed against them. For the year 2006-07, the Petitioner entered into a Business Transfer Agreement with Hindustan Motors Ltd, as per which, the Petitioner took over the business from HML.  While filing income tax return for the said year, the petitioner claimed the expenses incurred in respect of professional and legal charges for the purpose of taking over of the business from HML as capital expenses and claimed depreciation. Article referred: http://www.taxscan.in/assessing-officer-bound-look-litigation-history-assessee-delhi-hc-read-order/8087/
Post a Comment
Read more

The recovery of vehicles by the financier not an offence - SC

Special Leave Petition (Crl.) No. 8907  of 2009 Anup Sarmah (Petitioner) Vs Bhola Nath Sharma & Ors.(Respondents) The petitioner submitted that  respondents-financer had forcibly taken away the vehicle financed by them and  illegally deprived the petitioner from its lawful possession  and  thus,  committed  a crime. The complaint filed by the petitioner had been  entertained  by  the Judicial Magistrate (Ist Class), Gauhati (Assam) in Complaint Case  No.  608 of 2009, even directing the interim custody of the vehicle (Maruti  Zen)  be given to the petitioner vide order dated  17.3.2009.  The respondent on approaching the Guwahati High  Court against this order, the hon'ble court squashed the criminal  proceedings  pending   before  the  learned Magistrate. After hearing both sides, the Hon'ble Supreme Court decided on 30th...
7 comments
Read more