Skip to main content

Consumer Forum directs Gulf Air to pay Rs 20 lakh compensation to flyer

Bahrain’s national carrier Gulf Air has been directed to pay compensation of 20 lakh to an Indian passenger by a District Consumer Forum here after he was denied the boarding pass at the airport here to travel to Qatar in 2008 despite having valid documents and lost his job, reports PTI.

Terming it as a case for “punitive” compensation, New Delhi Consumer Disputes Redressal Forum directed the Directors of the Airline to compensate for the harassment caused to Hem Kumar who lost his job in Doha as he was not allowed to board the flight on the ground that his visa did not permit him to re-enter the country.

“Opposite Party (Gulf Air), by its imperfect handling of the passengers with valid documents, have caused loss of his job directly and caused unparallel agony and harassment to complainant,” a bench presided by Justice C K Chaturvedi said, while giving Kumar the maximum monetary relief of Rs 20 lakh that a district forum can award.

While awarding the amount of compensation, the forum noted that such an amount cannot adequately compensate the loss of job, as it was just 8-10 months of his salary in Doha where he was employed.

Kumar, who had come to India on August 28, 2008, alleged that on his date of return to Doha on October 17, 2008, the officials of the airlines denied him the boarding pass on the ground that there was no endorsement for re-entry journey on the visa which was printed in Arabic language.

Kumar told the forum that his visa clearly mentioned that he could travel till October 20, 2008 but the officials could not understand the language so he got the English version for their convenience.

The forum, while passing orders in Kumar’s favour, said, “OP (Gulf Air) has failed to explain how its own official failed to read the Arabic language on visa and why he was forced to bring English version.

 Article referred: http://freepressjournal.in/consumer-forum-directs-gulf-air-to-pay-rs-20-lakh-compensation-to-flyer/

Comments

Post a Comment

Most viewed this month

The recovery of vehicles by the financier not an offence - SC

Special Leave Petition (Crl.) No. 8907  of 2009 Anup Sarmah (Petitioner) Vs Bhola Nath Sharma & Ors.(Respondents) The petitioner submitted that  respondents-financer had forcibly taken away the vehicle financed by them and  illegally deprived the petitioner from its lawful possession  and  thus,  committed  a crime. The complaint filed by the petitioner had been  entertained  by  the Judicial Magistrate (Ist Class), Gauhati (Assam) in Complaint Case  No.  608 of 2009, even directing the interim custody of the vehicle (Maruti  Zen)  be given to the petitioner vide order dated  17.3.2009.  The respondent on approaching the Guwahati High  Court against this order, the hon'ble court squashed the criminal  proceedings  pending   before  the  learned Magistrate. After hearing both sides, the Hon'ble Supreme Court decided on 30th...
7 comments
Read more

When debt is bona fide disputed and the defence is a substantial one, the court will not wind up the company

In SHITAL FIBERS LTD.  vs  INDIAN ACRYLICS LIMITED, as per the respondent, appellant had made a payment of Rs.61,83,218/­. However, there was an outstanding balance of Rs.8,92,723/­ as on 28.7.2008. Since despite repeated requests, balance amount was not paid, the respondent issued a statutory notice to the appellant. The same was duly responded to. As the payment was not made despite notice being duly served on the appellant, the respondent filed the aforesaid Company Petition seeking winding up of the present appellant for its inability to pay admitted debts. The learned Company Judge vide order dated 28.9.2015 admitted the Company Petition. However, while doing so, the learned Company Judge observed, that since the appellant was an on­going concern, an opportunity should be granted to it to settle the accounts with the respondent by 31.12.2015. Only in case of failure of the settlement, the citation was directed to be published. On appeal, the Division Bench of the High Cou...
Post a Comment
Read more

Abusing in-laws a ground for divorce: SC

Abusing in-laws and not allowing them to reside in the matrimonial home by a woman amounts to cruelty to her spouse, ground enough for grant of divorce, the Supreme Court has ruled while allowing an NRI's plea for legal separation from his wife. A bench of Justices Vikaramajit Sen and A M Sapre said such incidents could not be termed as "wear and tear" of family life as held by Madras High Court which had said that a couple must be prepared to face such situations in matrimonial relationship. The NRI had filed a divorce petition alleging that his wife was abusive to his family members and did not allow his parents and siblings to stay in his house when they visited the US. Referring to an incident, the husband told the court that his wife had once locked him and his sister out of the house and abused them saying they belonged to a 'prostitute family'. She refused to allow her sister-in-law to enter the house and even lodged a police complaint against her hu...
4 comments
Read more