Skip to main content

HDFC fined for harassing consumer

Central Mumbai's district consumer dispute redressal forum on Wednesday pulled up HDFC Standard Life Insurance for failing to hand over the invested amount of a Mumbai-based consumer, even after the amount had reached its maturity in July 2013. The forum thus directed the insurance firm to hand over the entire amount of Rs1,35,188 along with 9% interest rate on the amount from June 2013. The forum also directed the insurance firm to pay an amount of Rs10,000 towards the harassment caused to the complainant, along with an additional amount of Rs3,000 towards the complainant's litigation cost.

The complainant, Kalpana Sathe on July 1, 2003, had purchased a policy from the firm by paying a premium amount of Rs9,617. According to Sathe, the policy was Rs1 lakh and its maturity amount was Rs1,35,188. After the policy was matured in July 2013, she approached the firm, however instead of handing over the maturity amount, the firm insisted that she invest the amount in the firm's other scheme.

Sathe kept on requesting the firm to pay her back the matured amount, but the firm failed to abide vby its word. In 2014, she approached the forum and filed a complaint against the firm. The forum then asked the firm to file its reply, but the latter failed to do so.

Since the firm did not respond to the allegations leveled by the complainant, the forum on Wednesday passed its orders. In its orders, the forum stated, "If an investor doesn't wish to invest its amount in any scheme, then the company cannot force them to do so. The firm has unnecessarily harassed its consumer, who is a senior citizen, and therefore, the complainant is entitled to a compensation for harassment."

Article referred: http://www.dnaindia.com/mumbai/report-hdfc-fined-for-harassing-consumer-2016016

Comments

Post a Comment

Most viewed this month

Amendment of plaint under Order VI Rule 17 of the CPC explained

Cause Title :  Ganesh Prasad vs Rajeshwar Prasad, SLP (C) NO. 28377 OF 2018, Supreme Court Of India Date of Judgment/Order : 14/3/2023 Corum : J. B. Pardiwala, J. Citied:  Revajeetu Builders and Developers v. Narayanaswamy & Sons and Others reported in (2009) 10 SCC 84 North Eastern Railway Administration, Gorakhpur v. Bhagwan Das reported in (2008) 8 SCC 511 P.A. Jayalakshmi v. H. Saradha and Others reported in (2009) 14 SCC 525 B.K. Narayana Pillai v. Parameswaran Pillai and Another reported in (2000) 1 SCC 712 A.K. Gupta and Sons Ltd. v. Damodar Valley Corporation reported in AIR 1967 SC 96 Life Insurance Corporation of India v. Sanjeev Builders Private Limited and Another, Civil Appeal No. 5909 of 2022 dated 01.09.2022 Firm Sriniwas Ram Kumar v. Mahabir Prasad and Others reported in AIR 1951 SC 177 G. Nagamma and Another v. Siromanamma and Another reported in (1996) 2 SCC 25 Praful Manohar Rele v. Krishnabai Narayan Ghosalkar and Others reported in (2014...
Post a Comment
Read more

Owner of vehicle is not expected to verify the genuineness of the driving license before appointing a driver

Cause Title : Rishi Pal Singh Versus New India Assurance Co. Ltd & Ors., Civil Appeal No. 4919 Of 2022, The Supreme Court Of India Date of Judgment/Order : July 26, 2022 Corum : Hemant Gupta; J., Vikram Nath; J. Background the truck owned by the appellant met with an accident. The owner deposed before the court that before employing the driver, he had taken his driving test and that he was driving the vehicle satisfactorily and  that the driver was employed with him for 3 years before the date of the accident. He produced his driving license. This was reaffirmed by the driver who deposed that the driving license was obtained from the driver and it was issued from Nagaland, but no such license was produced on record. Both the Motor Accident Claims Tribunal and the High Court have held that the owner has alleged that the driver had a driving license from Nagaland but the same was not produced and therefore, the Insurance Company is entitled to recover the awarded amount...
Post a Comment
Read more

The recovery of vehicles by the financier not an offence - SC

Special Leave Petition (Crl.) No. 8907  of 2009 Anup Sarmah (Petitioner) Vs Bhola Nath Sharma & Ors.(Respondents) The petitioner submitted that  respondents-financer had forcibly taken away the vehicle financed by them and  illegally deprived the petitioner from its lawful possession  and  thus,  committed  a crime. The complaint filed by the petitioner had been  entertained  by  the Judicial Magistrate (Ist Class), Gauhati (Assam) in Complaint Case  No.  608 of 2009, even directing the interim custody of the vehicle (Maruti  Zen)  be given to the petitioner vide order dated  17.3.2009.  The respondent on approaching the Guwahati High  Court against this order, the hon'ble court squashed the criminal  proceedings  pending   before  the  learned Magistrate. After hearing both sides, the Hon'ble Supreme Court decided on 30th...
7 comments
Read more