Skip to main content

Ticket dispute with IRCTC: Northern Railway to pay 2K to man

A consumer forum here has directed Northern Railways to pay a compensation of Rs 2000 to a man for harassing him by not settling his dispute with IRCTC on ticket fare refund.

The New Delhi District Consumer Disputes Redressal Forum, presided by C K Chaturvedi, asked the Northern Railways to pay the amount to one Sunil Kumar Mishra, who had sought refund of ticket fare not availed by him.

"...We hereby implead Northern Railway through Chairman, Railway Board as a necessary party to direct it to arrange refund of the arrears immediately in the case to complainant and pay compensation of Rs 2000 for harassment and the cost for litigation charges," the forum's bench, also comprising its members S R Chaudhary and Ritu Garodia, said.

Mishra had told the forum that he had booked two train tickets on April 13, 2013 for himself and his daughter in Seemanchal Express and made a payment of Rs 3170 by credit card to IRCTC.

However, on the date of journey, only his ticket was confirmed while his daughter's ticket remained wait-listed even after preparation of the reservation chart.

Thereafter, he did not avail his confirmed ticket and sought refund of both tickets from IRCTC.

Later, in his emails to the IRCTC to check the status of refund, Mishra had expected that due to wait-listed ticket and no journey performed, both fares would be returned.

However, no refund was made by the railways.

Article referred: http://www.business-standard.com/article/pti-stories/ticket-dispute-with-irctc-northern-railway-to-pay-2k-to-man-114090800587_1.html

Comments

Post a Comment

Most viewed this month

Amendment of plaint under Order VI Rule 17 of the CPC explained

Cause Title :  Ganesh Prasad vs Rajeshwar Prasad, SLP (C) NO. 28377 OF 2018, Supreme Court Of India Date of Judgment/Order : 14/3/2023 Corum : J. B. Pardiwala, J. Citied:  Revajeetu Builders and Developers v. Narayanaswamy & Sons and Others reported in (2009) 10 SCC 84 North Eastern Railway Administration, Gorakhpur v. Bhagwan Das reported in (2008) 8 SCC 511 P.A. Jayalakshmi v. H. Saradha and Others reported in (2009) 14 SCC 525 B.K. Narayana Pillai v. Parameswaran Pillai and Another reported in (2000) 1 SCC 712 A.K. Gupta and Sons Ltd. v. Damodar Valley Corporation reported in AIR 1967 SC 96 Life Insurance Corporation of India v. Sanjeev Builders Private Limited and Another, Civil Appeal No. 5909 of 2022 dated 01.09.2022 Firm Sriniwas Ram Kumar v. Mahabir Prasad and Others reported in AIR 1951 SC 177 G. Nagamma and Another v. Siromanamma and Another reported in (1996) 2 SCC 25 Praful Manohar Rele v. Krishnabai Narayan Ghosalkar and Others reported in (2014...
Post a Comment
Read more

Owner of vehicle is not expected to verify the genuineness of the driving license before appointing a driver

Cause Title : Rishi Pal Singh Versus New India Assurance Co. Ltd & Ors., Civil Appeal No. 4919 Of 2022, The Supreme Court Of India Date of Judgment/Order : July 26, 2022 Corum : Hemant Gupta; J., Vikram Nath; J. Background the truck owned by the appellant met with an accident. The owner deposed before the court that before employing the driver, he had taken his driving test and that he was driving the vehicle satisfactorily and  that the driver was employed with him for 3 years before the date of the accident. He produced his driving license. This was reaffirmed by the driver who deposed that the driving license was obtained from the driver and it was issued from Nagaland, but no such license was produced on record. Both the Motor Accident Claims Tribunal and the High Court have held that the owner has alleged that the driver had a driving license from Nagaland but the same was not produced and therefore, the Insurance Company is entitled to recover the awarded amount...
Post a Comment
Read more

The recovery of vehicles by the financier not an offence - SC

Special Leave Petition (Crl.) No. 8907  of 2009 Anup Sarmah (Petitioner) Vs Bhola Nath Sharma & Ors.(Respondents) The petitioner submitted that  respondents-financer had forcibly taken away the vehicle financed by them and  illegally deprived the petitioner from its lawful possession  and  thus,  committed  a crime. The complaint filed by the petitioner had been  entertained  by  the Judicial Magistrate (Ist Class), Gauhati (Assam) in Complaint Case  No.  608 of 2009, even directing the interim custody of the vehicle (Maruti  Zen)  be given to the petitioner vide order dated  17.3.2009.  The respondent on approaching the Guwahati High  Court against this order, the hon'ble court squashed the criminal  proceedings  pending   before  the  learned Magistrate. After hearing both sides, the Hon'ble Supreme Court decided on 30th...
7 comments
Read more