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Can’t give beyond 45 days for replying to complaint in consumer cases

In what will help speed up decisions in consumer cases, Supreme Court has ruled that a party will not get more than 45 days for replying to a complaint in a consumer forum. 

 The court said this period cannot be extended under any circumstances. Underlining that Consumer Protection Act, 1986, aims at providing expeditious relief to consumers against unfair trade practices and deficiency in services, a three-judge bench led by Justice Anil R Dave held that no party shall henceforth be given more than 45 days to adduce explanation to a complaint. If a party fails to do so, the right to submit a written statement shall be closed and the case may be decided straightaway in the complainant’s favour. 

 Article referred: http://indianexpress.com/article/india/india-news-india/cant-give-beyond-45-days-for-replying-to-complaint-in-consumer-cases-supreme-court/

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