Postal authorities accountable for tampered parcels

In a recent case, the district consumer disputes redressal forum directed the postmaster, Manimajra Post Office to refund Rs 29,042 and pay compensation of Rs 20,000 for failing to safely deliver a parcel sent by the sector 37-based complainant through speed post. The forum was of the view that a departmental inquiry should be conducted to ascertain why the parcel reached its destination in a tempered state. In his complaint, Ripan Kumar alleged that he sent medicines worth Rs 29,042 to Critical Drugs Agency, Imphal, Manipur through speed post vide receipt dated June 4, 2015.

Article referred: http://timesofindia.indiatimes.com/city/chandigarh/Postal-authorities-accountable-for-tampered-parcels-Consumer-Forum/articleshow/51401077.cms

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