The Supreme Court Virender Khullar vs. American Consolidation Services Ltd., has reiterated that defence under Section 230 of Indian Contract Act, 1872 is available in the cases under Consumer Protection Act, 1986 by the agents of the principal with whom the complainant had the agreement.
Article referred: http://www.livelaw.in/principle-agent-cannot-personally-liable-applicable-proceedings-consumer-protection-act-also-sc/
Article referred: http://www.livelaw.in/principle-agent-cannot-personally-liable-applicable-proceedings-consumer-protection-act-also-sc/
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