In OM PRAKASH Vs RELIANCE GENERAL INSUARANCE & ANR., the Supreme Court has observed that though the owner has to intimate the insurer immediately after the theft of the vehicle, this condition should not bar settlement of genuine claims, particularly when the delay in intimation or submission of documents is due to unavoidable circumstances.
A bench comprising Justice RK Agrawal and Justice S Abdul Nazeer observed that the decision of the insurer to reject the claim has to be based on valid grounds and rejection of the claims on purely technical grounds in a mechanical manner will result in loss of confidence of policy-holders in the insurance industry. The claim was rejected on the ground that there has been a delay of eight days in informing the insurer about the theft occurred.
Article referred: http://www.livelaw.in/insurance-claim-cant-rejected-mere-delay-intimating-insurer-vehicle-theft-sc-read-order/
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